Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/1817
Appears in Collections:Management, Work and Organisation Journal Articles
Peer Review Status: Refereed
Title: Is Interactive Digital Television the Future of E-Government Services? A Critical Assessment of UK Initiatives
Author(s): Webster, C William R
Smith, Colin
Contact Email: cwrw1@stir.ac.uk
Keywords: Interactive television
Internet in public administration Great Britain
Electronic government information Great Britain
Issue Date: Jun-2008
Date Deposited: 23-Nov-2009
Citation: Webster CWR & Smith C (2008) Is Interactive Digital Television the Future of E-Government Services? A Critical Assessment of UK Initiatives. International Journal of Public Administration, 31 (7), pp. 771-796. https://doi.org/10.1080/01900690701690874
Abstract: This article presents a critical assessment of the use of interactive Digital Television (iDTV) to deliver electronic government and public services in the UK. It considers the organisational and institutional context for innovation in service delivery, explores iDTV policy and practice in the UK, and draws on recent empirical research around three of the UK's most significant iDTV initiatives. This emerging evidence base suggests that although the provision of public services via iDTV is still in its infancy, with current initiatives not yet sufficiently advanced to support widespread provision and use, it has the potential to become an increasingly important complementary service platform.
DOI Link: 10.1080/01900690701690874
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